For Hard of Hearing Individuals
As a hard of hearing person, you are empowered to effortlessly make a simple phone call — in either sign language or using your own voice — to speak directly to a hearing person. If you use your own voice when calling someone through our Voice Carry Over (VCO) service, the hearing person will hear your voice directly. You'll receive the support of a Video Interpreter (VI) in the communication preference you select. After all, hard of hearing people have unique communication needs too, so you may select how the VI provides you with visual support from one of three options: American Sign Language, English Based Signing, or one of our most popular options, the English Based Sign + Lip-Reading Option.
Through Video Relay Service (VRS), you'll feel like you are looking at the person you are speaking to through the phone. You'll be able to see the VI up close, see the emotions and tone of the hearing caller, and also lip-read for optimal support, if desired.
We welcome you to explore our Web site to learn about many customizable features that will fit your needs. To name a few, there is our unique Personal 800 Number service, making it unbelievably easy for hearing people to call YOU through VRS; there's Video Mail, your personal answering machine; Spanish VRS, if you want to call someone who speaks Spanish; and Who Just Called, so you know immediately who tried to call you when you were away from your videophone.
Try our Video Relay Service today. You'll never go back to the "old" way.